Resources
Explore a variety of helpful digital debt collection resources built by TrueAccord, a premier omnichannel collection agency that specializes in leveraging AI to create a consumer-first experience.
Online Lender Achieves Better Collections and Consumer Experience Across Borrower Lifecycle with TrueAccord
TrueAccord proved more effective for one online lender’s late-stage collections and overall empathetic approach to financial services.
Leading Telecoms See Up To 35% Liquidation Increase Switching to TrueAccord for Digital-First, Omnichannel Debt Collection
The telecommunications industry has evolved and call-and-collect debt recovery can’t keep up—but TrueAccord’s digital-first approach delivers a more effective way to collect.
Digital-First Engagement Out-Performs Call-and-Collect for National Bank’s Late-Stage Debt Recovery
Through the Champion-Challenger model, TrueAccord’s digital-first approach for debt collection consistently out-performed traditional call-and-collect for a well-established national bank.
How to Evaluate a Debt Collection Partner: Top 10 Questions to Ask
Discover the top questions to evaluate potential collection partners or re-evaluate current vendors who may be leaving recovery opportunities overlooked, plus why each question is important and what to look for in regards to each question.
Email Deliverability: Six Key Questions to Ask Your Debt Collection Provider (and How TrueAccord Measures Up)
Email deliverability is the top metric most companies aren't measuring when it comes to debt collection success. Discover the key questions to ask your collections partner and see how they measure up.
Why Evolve from Outbound Calling to Omnichannel Engagement?
Cost, compliance, and consumer preferences—by the numbers, this data-driven eBook compares call-and-collect vs a digital-first omnichannel approach in these three key areas for successful debt collection operations.
