Resources

FEATURED REPORT

TrueAccord's Year in Review

As we look back on a tumultuous year, consumer feedback keeps us connected to our mission: to improve the experience of debt collection for consumers, while delivering industry-leading results for our clients.

We’ve put together TrueAccord’s Year in Review…According to Consumers, featuring quotes & stats from the 9.9mil consumers who used TrueAccord to resolve debt this year.

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TrueAccord Retain Delivers Breakthrough Results for Financial Services Giant

In this case study, we detail how a publicly-traded financial services company achieved a 40% increase in performance using TrueAccord Retain.
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Buy Now, Pay Later, Consumer Preference and Collections Outlook

Read TrueAccord data about debt trends, repayment performance and consumer preferences to gain insight into the BNPL phenomenon and it's long-term outlook.
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Countdown to Reg F: Compliance Office Hours

Time is running out to get ready for Reg F. Is your organization on track? Watch our on-demand session to learn more.
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Beyond Digital:The Next Era in Collections

Watch our on-demand virtual summit to explore the next era of collections and network with other collections leaders—plus a few surprises.
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Beyond Digital: The New Toolkit for Early-Stage Debt Collection

In this ebook, learn why it’s no longer enough to simply “go digital” in collections, and how to build a toolkit that creates personalized journeys for every consumer.
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Education Buyer's Guide to Digital Debt Collection

This definitive guidebook equips education buyers with ten critical questions to ask as they explore digital debt collections solutions.
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Ensure Regulatory Compliance While Future Proofing Your Collections Strategy Webinar

Our legal counsel discusses our framework for how legal & compliance departments can ensure regulatory compliance while enabling revenue for lending organizations.
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Snap Finance Case Study

This case study shows Snap Finance’s journey to build their first third-party collections program — and their decision to invest in TrueAccord’s ML-driven collection solution.
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Aite Group's Retail Banking and Payments Fintech Spotlight

Aite Group's “Retail Banking & Payments Fintech Spotlight” highlights how TrueAccord is disrupting the fintech industry and improving consumer experiences with debt.
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Consumer Debt in the Age of COVID-19

Learn about trends in U.S. consumers’ debt payments in 2020 and explore how companies can better service consumers while also driving revenue.
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Experian and TrueAccord's Email Guide

In this whitepaper, Experian and TrueAccord show how best to future-proof your debt collections strategy with email.
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Digital Debt Collections 101 Webinar w/ Klarna

Klarna shares its journey into digital debt collection and discuss its transformational impact on consumer experience.
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Winning the 2021 Tax Season Webinar

TrueAccord will showcase digital innovations that transform the consumer experience.
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Debt Collections Compliance Webinar

Learn what the Biden administration means for lending organizations and how they can build more consumer-friendly collection practices this year.
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Machine Learning 101 with Snap Finance

Learn how machine learning can supercharge the collections process and how Snap Finance became advocates of digital-first, ML-powered collections.
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Klarna Case Study

This case study is a comprehensive guide for how to move collection operations from 100% in-house to 100% outsourced, which maximizes consumer engagement.
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Scaling Collections Sustainably with Affirm

Is it possible to scale quickly while prioritizing the consumer experience? Learn how to scale collections while remaining consumer-centric.
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