Resources
Explore a variety of helpful digital debt collection resources built by TrueAccord, a premier omnichannel collection agency that specializes in leveraging AI to create a consumer-first experience.
Consumer Debt in the Age of COVID-19
Learn about trends in U.S. consumers’ debt payments in 2020 and explore how companies can better service consumers while also driving revenue.
Experian and TrueAccord’s Email Guide
In this whitepaper, Experian and TrueAccord show how best to future-proof your debt collections strategy with email.
Digital Debt Collections 101 Webinar w/ Klarna
Klarna shares its journey into digital debt collection and discuss its transformational impact on consumer experience.
Debt Collections Compliance Webinar
Learn what the Biden administration means for lending organizations and how they can build more consumer-friendly collection practices this year.
Machine Learning 101 with Snap Finance
Learn how machine learning can supercharge the collections process and how Snap Finance became advocates of digital-first, ML-powered collections.
Klarna Case Study
This case study is a comprehensive guide for how to move collection operations from 100% in-house to 100% outsourced, which maximizes consumer engagement.
