Maximize Recovery with
Data-Driven Digital Collections
TrueAccord’s third-party contingency collections utilize patented AI and behavioral science to recover more
from your late-stage and charged-off portfolios by creating a frictionless consumer experience.
from your late-stage and charged-off portfolios by creating a frictionless consumer experience.
TrueAccord’s Scorecard-Leading Third-Party Recovery
Patented AI Performance
Customized treatment for every account to effectively scale performance, placing leading net-back results within reach even for your oldest “uncollectable” accounts.
Built digital-first and smartly augmented with optimized voice and mail servicing to reach consumers through their preferred channels, empathetically and effectively.
Digital-Native, Omni-Channel Experience
Frictionless, Self-Service Resolution
Empower consumers with a mobile-optimized payment portal where they can set up flexible payment plans and autonomously resolve their debt 24/7 without the "shame factor" of a phone call.
Data-driven settlement logic to offer the right discount at the right time, creating a "moment of receptivity" that maximizes recovery on accounts that would otherwise remain stagnant.
Dynamic Settlement Optimization
Seamless Portfolio Onboarding
Flexible account ingestion engine and battle-tested client teams ensure your portfolio is live and generating revenue without the typical implementation lag.
Brand-safe collections that engage more than 24 million consumers annually with an experience built on empathy, professionalism, and security.
Institutional-Grade Trust
Compliance-Centric Servicing
Our in-house legal and compliance experts build the systems and processes that provide a level of transparency and regulatory adherence that other agencies simply cannot match.
