
YEAR IN REVIEW
2022
At TrueAccord our clients and customers are our top priority. As we look back on 2022, here are some of the things that matter to us the most.
13.6 Million
That’s how many customers TrueAccord served in 2022. Our intelligent, digital-first collections software provided these consumers with flexibility and options that fit their lifestyle.
Here’s what those consumers had to say about us:

Here are some examples:

TrueAccord’s Retain Solution Delivers Breakthrough Results for Financial Services Giant

Utility Leader Powers Up Early-Stage Collection Efforts Through HeartBeat
Within weeks of implementing Retain, one of the nation’s leaders in electric utility systems collected over 63,000 payments to recover over $17 million and observed high levels of engagement through Retain-powered digital content. And with the help of HeartBeat, TrueAccord’s powerful machine learning decision engine, they were able to observe behavior data and optimize digital touch points and engagement in real-time.
We are proud to have an industry-leading 4.6 rating on Google consumer reviews.
And when they resolve their debts, we celebrate their accomplishments with them.
“Self-accomplishment. Boom,
I did that.”
“Relief. A sense of fulfillment. A goal accomplished. I feel like I’m seen as being trustworthy to others when I do what I said I was going to do when I said I would do it.”
“Success. I like to see movement in things. I like to see progression. Whether it’s watching your debt go down or watching your business grow, it’s really nice to see accomplishment. It’s inspirational.”
Innovating the collection and recovery experience with TrueAccord
As a digital-first collection and recovery platform, TrueAccord drives breakthrough results for leaders in various industries while providing a world-class, empathetic approach to the consumer experience.
Every year, TrueAccord’s mission is to be:
Flexible
Empathetic
Empowering
Seamless
Customer-
Friendly
Personalized
Digital-First
Respectful
Inclusive
Here’s to raising the bar on debt collection. Let’s create a future where the path to financial fitness is paved with
positive experiences.