Debt collection, reinvented

Intelligent, digital-first debt collection that delivers better results and happier consumers.

Our technology brings together the power of machine learning and an intuitive, self-serve digital experience to deliver:
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Best-in-class performance

Recovery that automatically improves and optimizes over time, powered by our patented algorithm, HeartBeat

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Scalability

A digital, machine learning-powered platform that can scale efficiently to any collections volume

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Superior consumer experience

Put consumers in control of resolving their debts with a flexible, self-serve digital platform

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End-to-end personalization

Reach consumers with the right message, on the right channel, at the right time

Our Solutions

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TrueAccord Retain

Transform the economics of your call center with Retain – the intelligent, client-branded early-stage collections platform that boosts collections while delivering a superior consumer experience.

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TrueAccord Recover

Achieve higher liquidation rates in late-stage collections with Recover, the collections platform that harnesses machine learning, digital technology, and code-based compliance to drive consumer engagement and resolution.

How it Works

Our solution personalizes the collections experience, driving higher engagement and commitment by individually tailoring every stage of the consumer journey.

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Reach

consumers with the right messages and on the right channels

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Tailor

and optimize outreach over time to drive engagement, commitment, and follow-through

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Empower

consumers to self-serve by providing easy-to-use digital tools to resolve debts

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Scale

operations to any volume, while maintaining code-based regulatory compliance

We’re leaders in our field and work with trusted industry organizations.

What consumers say on BBB and Google Reviews.

CF48CA98-514B-487A-AB0B-81D23C54DF48 4.8
CB97B02B-2568-4951-ACA7-1C92FE8BF92A A+

Don’t just take our word for it.
Hear from the businesses and consumers we serve.

“We had a very positive experience. We started using them and the performance felt strong enough where we have never tested them against any other vendor.”
- Customer
“Nobody comes close to touching TrueAccord on net liquidation for end of the funnel debt.”
- Bank Customer
“TrueAccord is ~40-60% better than traditional agencies.”
- Customer
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FEATURED EBOOK

The New Toolkit for Early-Stage Collection

It’s no longer enough to simply “go digital” in collections. Learn how collections leaders can build a toolkit that creates personalized journeys for every consumer—and harnesses the power of machine learning.
 

Get started today

Whatever your organization’s technical needs, we have the tools and the experts to onboard you rapidly and securely .

Welcome to TrueAccord

Let’s save you some time:

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I’m an individual looking
to pay my debt

Consumers.trueaccord.com

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I’m a business looking for an intelligent collection solution

Trueaccord.com

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