High-Performance Recovery.

We supposedly owed VZ 330 when I switched plans. Full transparency it is possible I forgot to cancel VZ for the last 1.5 months, which is what I think this is from. Instead of paying 330 all at once, which would technically be fine, I can do it in a few installments of 75. There is no interest but I am having to pay the full balance. I’ll just have to bet a little more at the horses each month to pay it off

Stacy was very professional and respectful. She guided me through the proper steps. Based on my income she worked with me to make reasonable monthly payments. If you have more employees like Stacy your company will be alright. Go Stacy 😄

TrueAccord settled my debt payment with ease and was even kind enough to offer me a 60% discount! I'm very happy with how things turned out. Thank you!

I want to take a moment to recognize Desmond for his outstanding customer service. I was working to resolve an account issue and initially received information that turned out to be inaccurate, which left me confused about the status of my balance and settlement agreement. When I spoke with Desmond, he took the time to carefully review the account, listen to my concerns, and explain everything clearly. What stood out most was his empathy, patience, and diligence. He didn’t rush the conversation or treat it like just another call. He worked through the details, answered my questions, and helped ensure the matter was properly resolved. By the end of the call, I finally had clarity and confidence that the issue had been handled correctly. Customer service can make all the difference when dealing with stressful financial matters, and Desmond’s professionalism and commitment to helping customers deserves recognition. Thank you, Desmond, for going above and beyond.