Debt collection, reinvented
Intelligent, digital-first debt collection that delivers better results and happier consumers.
Best-in-class performance
Recovery that automatically improves and optimizes over time, powered by our patented algorithm, HeartBeat
Scalability
A digital, machine learning-powered platform that can scale efficiently to any collections volume
Superior consumer experience
Put consumers in control of resolving their debts with a flexible, self-serve digital platform
End-to-end personalization
Reach consumers with the right message, on the right channel, at the right time
Our Solutions
TrueAccord Retain
Transform the economics of your call center with Retain – the intelligent, client-branded early-stage collections platform that boosts collections while delivering a superior consumer experience.
TrueAccord Recover
Achieve higher liquidation rates in late-stage collections with Recover, the collections platform that harnesses machine learning, digital technology, and code-based compliance to drive consumer engagement and resolution.
How it Works
Our solution personalizes the collections experience, driving higher engagement and commitment by individually tailoring every stage of the consumer journey.
Reach
consumers with the right messages and on the right channels
Tailor
and optimize outreach over time to drive engagement, commitment, and follow-through
Empower
consumers to self-serve by providing easy-to-use digital tools to resolve debts
Scale
operations to any volume, while maintaining code-based regulatory compliance
We’re leaders in our field and work with trusted industry organizations.
What consumers say on BBB and Google Reviews.
Don’t just take our word for it.
Hear from the businesses and consumers we serve.
FEATURED EBOOK
The New Toolkit for Early-Stage Collection
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Whatever your organization’s technical needs, we have the tools and the experts to onboard you rapidly and securely .
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