The Buyer’s Guide to Effective Third-Party Collections
This ebook gives a guide to start conversations about post-charge off-collection strategy and give your customers with a path through digital-first collections.
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No one likes to talk about charged-off accounts, but if you’re looking to recoup more, it’s time to start talking.
Luckily, you now have a guide designed to do just that: start the necessary conversations about your post-charge off collection strategy to recover more delinquent funds and provide all of your customers with a path forward through intelligent digital-first collections.Whether you are looking to reevaluate your current third-party collection vendor or need a good place to start, this is your tactical guide to understanding what makes a third-party post-charge off collection strategy effective.
This guide will give you the critical questions to ask a third-party collections vendor, including:
- How do you use advanced technology like machine learning?
- What data do you use to personalize customer communications?
- What is your email deliverability rate and outreach strategy?
- How do you keep up with compliance changes and new regulations?
