Product

Product

The only collections platform powered by machine learning delivering digital-first consumer experiences.

TrueAccord’s Patent Pending decision engine uses machine learning to create personalized, digital first, consumer experiences that are uniquely tailored for each consumer. TrueAccord platform uses a state machine to create a complex interaction model with a consumer, and a clustering engine to compare the consumer to more than 1.5 million consumers who passed through our platform. Based on those 100’s of millions of data points, it predicts the consumer’s reaction to communication frequency, timing, channel, and content.

TrueAccord's decision engine then selects from hundreds of internally generated and legally pre-approved messages that drive consumer engagement via omni-channel delivery. Once delivered, it tracks real time events from the consumer - email opens, link clicks, browsing pattern on TrueAccord assets and interaction with our call center - to decide what its next step should be.

TrueAccord's Compliance Firewall enforces compliance rules on contact timing, frequency, and included disclosures. The Compliance Firewall allows easy implementation of new rules at scale, as State-level rules may vary, and keeps a detailed event log for audit purposes.

Features

Behavioral analytics

Behavioral analytics

Digital-first communications

Digital-first communications

Omni-channel

Omni-channel

Code-driven Compliance

Code-driven Compliance

Real-time personalization

Real-time personalization

Account dashboard

Account dashboard

Audit trail

Audit trail

Scalable

Scalable

REST API

REST API

Our open source projects

scalaPB
Protocol buffer compiler for Scala.

aws-saml-broker
Webapp that authenticates users over SAML and grants them temporary AWS credentials.

sbt-scalapb
SBT plugin for scalaPB

ansible-health-check
Health check module for Ansible.

lenses
Tiny lenses library with focus on ease of use.

Resources