CONSUMER LOANS

Personalized data-driven collections produce results.

Whether you focus on customer experience or improved recovery, TrueAccord provides the tools you need. We understand consumer lending. Our data science and behavioral economics teams develop content for a superior user experience. Our system is constantly adapting from millions of decisions taken every day by customers that are just like yours.

Adaptive

Our adaptive engine learns from customer behavior and creates a customized collection experience for every account. It learns from consumer behavior and from historical data from similar issuers. The more banks we work with, the better our system gets.

Autonomus

Our autonomous engine allows us to go after the smallest outstanding balances, giving each of them the proper treatment and improving your returns.

Nurturing

Our autonomous system never sleeps. It contacts customers at the right time and through the right channel, to convince them to pay.

Building a Collection and Recovery Strategy with Automated Collections eBook

EBOOKS

Machine Learning Based Liquidation Looks Different and That’s a Good Thing
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CASE STUDY

Upwork partners with TrueAccord to resolve customer issues and retain lost relationships
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BLOG POST

Code Driven Compliance is the Future of Debt Collection
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BLOG POST

Customer Satisfaction in the Collections Industry
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