Delinquencies are rising. Are you ready?
Power a digital engagement experience that reduces charge-offs. Scale it with technology infrastructure and a team of experts.
Retain is a delinquency communication managed software that helps drive revenue and engagement.
Collect more
Reduce roll rates with the power of machine learning and digital technology
Get a team of experts
Partner with a team of compliance, product, and data science experts to create the right communications strategy and drive revenue.
Retain customers
Deliver a personalized, multi-channel digital experience that protects your brand and keeps customers coming back.
Power a digital experience. Scale it with technology.
Harness industry-defining machine learning.
Retain is powered by HeartBeat —TrueAccord’s patented machine learning platform that chooses the right channel, the right message, the right time, and the right strategy—and optimizes the next best touchpoint.
Plug and play - batteries included.
Retain comes pre-configured with everything you need to start collecting at scale: deliverability, a machine learning engine, code-based compliance, and a team of experts to drive engagement and commitment. No need to build models or hire someone in-house.
Integrate seamlessly.
A CSV file is all that’s needed to integrate seamlessly and augment your existing tools, systems, and solution. No painful migrations or “rip and replace” to get up and running.
See how HeartBeat delivers world class results.
Resources to Get Started.
E-Book
The Buyer's Guide to Digitally Engage Your Past-Due Customers
Execute the right consumer-centric digital strategy to reduce charge-offs, bolster your bottom line, and provide all of your customers with a path to pay. Download this definitive guide to get started with engaging your past-due customers.
E-Book
The Buyer's Guide to Effective Third-Party Collections
No one likes to talk about charged-off accounts, but if you’re looking to recover more from third-party partners, it’s time to start talking. Start the necessary conversations about your post-charge off collection strategy, recover more delinquent funds, and provide all of your customers with a path to resolve their accounts with this definitive guide.
Case Study
Fortune 500 Company Sees 1000 BP Roll Rate-Improvement with TrueAccord Retain
Fortune 500 company, leverages Retain to deliver an intelligent digital collections strategy – while maintaining compliance and driving a 1000 bp decrease in roll rate.
Case Study
Electric Utility Leader Powers Up Early-Stage Collections Efforts
Learn how a leading utility recovered over $17 million with Retain, TrueAccord’s intelligent client-labeled collections platform.
Trusted by market leaders. Loved by consumers.
We’re leaders in our field and work with trusted industry organizations and regulators.
Get started right now.
Whatever your organization’s technical needs, we have the tools and experts to onboard you today.
