Become effortlessly digital.
The scale, intelligence, and consumer-obsessed innovation of the world’s greatest ecommerce brands. Now powering your first-party collections.
Retain is a fully client-branded solution that enables you to harness the power of machine learning and digital technology to boost early-stage collections.
Reduce roll rates with intelligent, digital-first code-based collections – powered by TrueAccord’s patented machine learning platform and self-serve digital approach.
Deliver a superior consumer experience that protects your brand and keeps customers coming back once they’ve resolved.
Reduce call center costs.
Reduce call center costs, improve efficiency, maintain compliance and boost employee retention with a self-serve digital-first collections strategy.
The Retain difference
Harness industry-defining AI.
Retain is powered by HeartBeat – TrueAccord’s patented machine learning platform – to dynamically optimize the next best touchpoint for every consumer in real time.
Plug and play – batteries included.
Retain comes pre-configured with everything you need to start collecting at scale: deliverability, a self-optimizing machine learning engine, code-based compliance, and digital expertise to drive engagement and commitment. No model building or tuning required.
Don’t change a thing.
Retain quickly and easily integrates with all of your agent tools and workflows – no painful migrations or “rip and replace” to get up and running.
Beyond Digital: The New Toolkit for Early-Stage Collection
In this new ebook, we explain why it’s no longer enough to simply “go digital” in collections, and we share how collections leaders can build a toolkit that creates personalized journeys for every consumer—and harnesses the power of machine learning.