Personalized data-driven collections.
Whether you focus on customer experience or improved recovery, TrueAccord provides the tools you need. We understand consumer lending. Our data science and behavioral economics teams develop content for a superior user experience. Our system is constantly adapting from millions of decisions taken every day by customers that are just like yours.
Our adaptive engine learns from customer behavior and creates a customized collection experience for every account. It learns from consumer behavior and from historical data from similar issuers. The more banks we work with, the better our system gets.
Our autonomous engine allows us to go after the smallest outstanding balances, giving each of them the proper treatment and improving your returns.
Our autonomous system never sleeps. It contacts customers at the right time and through the right channel, to convince them to pay.