Chargebacks are not the end of the story.
More than 30% of chargebacks are a result of “friendly fraud,” customers who purchase items or services and then change their mind. When your dispute fails, TrueAccord can help you engage those customers and recoup some of those lost funds. Additionally, we’ll identify customers who deserve a second chance and help them get back to doing business with you.
Customer behavior is dynamic, and our adaptive engine uses that knowledge to create a unique collection experience for each consumer.
Our platform delivers great user experiences so your customers can pay off the debt and remain a loyal user of your product or service.
Our autonomous system never sleeps. It contacts customers at the right time and through the right channel, to convince them to pay.
Gain full visibility into account status, so you can quickly re-engage with your customers once they are in good standing. Learn more about your user segments and behavior, so you can identify the “good guys” in your portfolio so you can keep them engaged.
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