E-Sign Disclosure and Consent

1. Electronic Form: You agree that TrueAccord may provide you with records and communications in electronic format. This consent includes, but is not limited to, all legal and regulatory disclosures; communications; notices.

2. Manner of Transmission: You agree that TrueAccord may provide the records and communications referenced above (i) by email, (ii) by access to consumer account pages reached through a link in TrueAccord’s digital communications to you, or (iii) to the extent permissible by law, by access to a website generally designated in advance for such purpose.

3. Withdrawing Consent: You may withdraw your consent to receive the records and communications electronically by contacting TrueAccord toll free at (866) 611-2731 or at support@trueaccord.com. Once we process your request to withdraw your consent, your access and use of TrueAccord’s digital services, including emails and text messages with information about your account, will terminate. Any withdrawal of your consent to receive electronic records and communications will be effective only after we have had a reasonable period of time to process your withdrawal.

4. Updating Your Information: You are responsible for providing TrueAccord with true, accurate and complete email address, contact and other information related to this E-Sign Disclosure & Consent  and the TrueAccord Corp Services and to maintain and update promptly any changes in that information. You can update your information by contacting TrueAccord at (866) 611-2731 (toll free), emailing support@trueaccord.com, or filling out a form on the consumer account pages reached through a link in our digital communications.

5. Hardware & Software Requirements: In order to access, view and retain the electronic records and communications, you must have:

• An internet browser that we support, which include Internet Explorer 10.x or higher, Safari 3.2.x or higher, Firefox 32.x or higher and Chrome 38.x or higher, Mac OSX Safari 5 and higher, Safari for iOS 6 and higher, Chrome for iOS, and Chrome for Android;
• Local, electronic storage capacity to retain records or communications or a printer to print them;
• A valid email account and software to access that email account;
• An up-to-date device or devices (e.g., computer, tablet, mobile phone, etc.) suitable for connecting to the Internet and supported by TrueAccord Corp.;
• An operating system capable of receiving, accessing and displaying records and communications from TrueAccord in electronic form via text-formatted email or access to our website using a supported browser.

6. Requesting Paper Copies: We will not send a paper copy of records or communications unless you request it or we otherwise deem it appropriate to do so. You can obtain a paper copy of your electronic records and communications by printing it yourself or by requesting that we mail you a paper copy. To request a paper copy of any particular record or communication, contact TrueAccord at (866) 611-2731 (toll free) or support@trueaccord.com. Please make sure to state that you are requesting a paper copy of a particular record or communication. We do not charge a fee for providing a paper copy of records or communications.

7. “In Writing” Designation: All records and communications in electronic or paper format from TrueAccord to you will be considered “in writing.” You should print or download for your records a copy of this E-Sign Disclosure & Consent and any other electronic records or communications important to you.

8. Federal Law: You acknowledge and agree that this E-Sign Disclosure & Consent is being provided by you in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act, and that you and TrueAccord Corp. intend the Act to apply to the fullest extent possible under the law.

9. Termination/Changes: TrueAccord Corp. reserves the right, in its sole discretion, to discontinue the provision of electronic records and communications, to terminate, or to change the terms and conditions under which it provides electronic records and communications. We will provide you with notice of any such change or termination as required by law.

10. Consent: You hereby give your affirmative consent to receive electronic records and communications as described in this E-Sign Disclosure and Consent. You further agree that your computer or other device satisfies the hardware and software requirements specified above and that you have provided True Accord Corp. with a current email address or cell phone number at which it may send you electronic records and communications.

11. Other Terms and Conditions: Additional terms and conditions apply to our website (www.trueaccord.com) and services including our Website Terms of Use, Payment Plan Terms of Service, and Privacy Policy which are made a part of this ESign Disclosure and Consent by this reference. You agree to abide by such other terms and conditions.