Collect faster from happier people.

TrueAccord is the industry-leading recovery and collections platform powered by machine learning and a consumer-friendly digital experience.

Our platform can handle all of your delinquency needs from one day past due through charge off.

Best-in-class results

Recover faster with HeartBeat, our patented machine learning platform that automatically improves and optimizes engagement over time.

Better for consumers

Give people the power to settle their debts with a flexible, self-serve digital experience.


Delinquency infrastructure that can scale efficiently to any collections or recover volume.

End-to-end personalization

Reach consumers with the right message, on the right channel, at the right time.

See how HeartBeat delivers world class results.

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Early Stage Collections

TrueAccord Retain

The platform for first party early stage delinquency management. Retain boosts recovery, retains consumers, and completely transforms the economics of your business.

Late Stage Collections

TrueAccord Recover

The collections services for better relationships and faster recoveries. Recover achieves higher liquidation through engagement, commitment, and resolution. All made possible through machine learning, and a digital experience.

Trusted by market leaders. Loved by consumers.

We’re leaders in our field and work with trusted industry organizations and regulators.

Featured E-Book / Report

The Buyer’s Guide to Digitally Engage Your Past-Due Customers

This eBook is designed to be your tactical guide to transforming your recovery operation from simply using digital methods to a truly intelligent digital design.


Get started today.

Whatever your organization’s technical needs, we have the tools and experts to onboard you today. 

Welcome to TrueAccord. Let’s save you time:

I’m an individual looking
to pay my debt

I’m a business looking for an intelligent collection solution

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