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Debt collection, reinvented

Digital-first, ML-driven collections & recovery platform that delivers better results and happier customers.

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Our technology brings together the power of machine learning and an intuitive, self-serve digital experience to deliver:
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Best-in-class performance

Improve recovery with HeartBeat, an AI platform that automatically improves and optimizes engagement over time.
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Scalability

A digital, machine learning-powered platform that can scale efficiently to any collections or recovery volume.
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Superior consumer experience

Put consumers in control of resolving their debts and delinquencies with a flexible, self-serve digital platform.
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End-to-end personalization

Reach consumers with the right message, on the right channel, at the right time.

Our Solutions

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TrueAccord Retain

Transform the economics of your call center with Retain, a first-party early-stage delinquency management  platform that boosts recovery and retains consumers.

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TrueAccord Recover

Achieve higher liquidation rates with Recover, the collections platform that harnesses machine learning, digital technology, and code-based compliance to drive engagement, commitment and resolution.

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How it Works

Our solution personalizes the collections & recovery experience, driving higher engagement and commitment by individually tailoring every stage of the customer journey.

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Reach

consumers with the right messages and on the right channels

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Tailor

and optimize outreach over time to drive engagement, commitment, and follow-through

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Empower

consumers to self-serve by providing easy-to-use digital tools to resolve debts

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Scale

operations to any volume, while maintaining code-based regulatory compliance

See How it Works

We’re leaders in our field and work with trusted industry organizations and regulators.

What customers have to say on BBB and Google Reviews.

CF48CA98-514B-487A-AB0B-81D23C54DF48 4.8

Google Reviews

CB97B02B-2568-4951-ACA7-1C92FE8BF92A A+

Better Business Bureau

Hear from the businesses and consumers we serve.

“We had a very positive experience. We started using them and the performance felt strong enough where we have never tested them against any other vendor.”
- Customer
“Nobody comes close to touching TrueAccord on net liquidation for end of the funnel debt.”
- Bank Customer
“TrueAccord is ~40-60% better than traditional agencies.”
- Customer
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FEATURED

Recovery & Collections Starter Kit

Start building your own world-class strategy – with tips, tricks, guides, calculators, cheat sheets, and more.
 
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Get started today

Whatever your organization’s technical needs, we have the tools and the experts to onboard you rapidly and securely.

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Welcome to TrueAccord

Let’s save you some time:

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I’m an individual looking
to pay my debt

For Consumers

Consumers.trueaccord.com

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I’m a business looking for an intelligent collection solution

For Businesses

Trueaccord.com

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