Our technology brings together the power of machine learning and an intuitive, self-serve digital experience to deliver:
Best-in-class performance
Improve recovery with HeartBeat, an AI platform that automatically improves and optimizes engagement over time.
Scalability
A digital, machine learning-powered platform that can scale efficiently to any collections or recovery volume.
Superior consumer experience
Put consumers in control of resolving their debts and delinquencies with a flexible, self-serve digital platform.
End-to-end personalization
Reach consumers with the right message, on the right channel, at the right time.
Our Solutions
TrueAccord Retain
Transform the economics of your call center with Retain, a first-party early-stage delinquency management platform that boosts recovery and retains consumers.
Achieve higher liquidation rates with Recover, the collections platform that harnesses machine learning, digital technology, and code-based compliance to drive engagement, commitment and resolution.
Our solution personalizes the collections & recovery experience, driving higher engagement and commitment by individually tailoring every stage of the customer journey.
Reach
consumers with the right messages and on the right channels
Tailor
and optimize outreach over time to drive engagement, commitment, and follow-through
Empower
consumers to self-serve by providing easy-to-use digital tools to resolve debts
Scale
operations to any volume, while maintaining code-based regulatory compliance
“We had a very positive experience. We started using them and the performance felt strong enough where we have never tested them against any other vendor.”
- Customer
“Nobody comes close to touching TrueAccord on net liquidation for end of the funnel debt.”
- Bank Customer
“TrueAccord is ~40-60% better than traditional agencies.”
- Customer
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FEATURED
Recovery & Collections Starter Kit
Start building your own world-class strategy – with tips, tricks, guides, calculators, cheat sheets, and more.