TECHNOLOGY
Debt recovery is part of the business lifecycle.
Since more than 30% of chargebacks are from customers who sign up for a service and change their mind, or forget to cancel the subscription, we can help you re-engage with these valuable potential customers. By working with us, you’ll maintain a brand-positive user experience during recovery and reconciliation.
Personalized
Customer behavior is dynamic, and our adaptive engine uses that knowledge to create a unique collection experience for each consumer.
User Centric
Our platform delivers great user experiences so your customers can pay off the debt and remain a loyal user of your product or service.
Nurturing
Our autonomous system never sleeps. It contacts customers at the right time and through the right channel, to convince them to pay.
Data Intelligence
Gain full visibility into account status, so you can quickly re-engage with your customers once they are in good standing. Learn more about your user segments and behavior, so you can identify the “good guys” in your portfolio so you can keep them engaged.
EBOOKS
Machine Learning Based Liquidation Looks Different and That’s a Good Thing
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CASE STUDY
Upwork partners with TrueAccord to resolve customer issues and retain lost relationships
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BLOG POST
Code Driven Compliance is the Future of Debt Collection
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BLOG POST
Customer Satisfaction in the Collections Industry
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