Solutions By Industry

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Financial Services

Whether you’re a Bank, Fintech, Credit Union, Lender, or in the Buy Now Pay Later space, we are here for you.  Our behavioral and data science teams provide expert content for a superior user experience. Our AI machine-learning platform constantly adapts and optimizes from millions of individual decisions made by customers just like yours.  If you are looking to reduce roll rates, cure accounts, increase recovery, or simply improve the user experience, TrueAccord provides the tools you need. 

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Insurance

Meeting clients and consumers where they are (omni-channel digital) has proven to be the most effective way of resolving high-volume, low/medium balance issues in a consumer centric manner.  As a carrier, you can be assured you are being represented in the most professional manner possible, while providing the most efficient form of account resolution on the market.  Our white-label payment reminder program helps keep accounts current, and for any that default, our empathetic digital approach keeps them coming back.

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Telecommunications

Looking to drive customer engagement, reduce operational costs like disconnects/equipment returns, or retain more customers?  Our personalized experience tailors the journey to the individual, driving higher engagement and commitment.  A digital-first, white-label solution drives customer data to show you care, and captures that data to help you better respond and offer solutions and save more customers. 

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Technology

Debt recovery is part of the business lifecycle. Since more than 30% of chargebacks are from customers who sign up for a service and change their mind, or forget to cancel the subscription, we can help you re-engage with these consumers. By working with us, you’ll maintain a brand-positive user experience during recovery and reconciliation.

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Real-Estate

Meeting clients and consumers where they are (omni-channel digital) has proven to be the most effective way of resolving high-volume, low/medium balance issues in a consumer centric manner.  As a carrier, you can be assured you are being represented in the most professional manner possible, while providing the most efficient form of account resolution on the market.  Our white-label payment reminder program helps keep accounts current, and for any that default, our empathetic digital approach keeps them coming back.

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Medical

Personalized, empathetic communication is paramount in Healthcare.  Our behavior scientists create a superior patient experience with compassionate content. By reaching patients where they are – on digital channels – TrueAccord averages a 4.8 Google Satisfaction Rating, providing confidence that your accounts are being handled in a virtually complaint free environment.

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Utilities

Utilities face unique challenges when it comes to outreach and collections.  If you are looking to reach your customers for a moratorium outreach, instruct on LIHEAP applications, or inform on sudden changes like COVID Relief, we can help digitally – where customers are.  To keep bills current and reduce Final Bills, our white-label solution drives engagement to your call center or payment portal.  Written off accounts utilize the same digital approach via our OCA Solution.

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Other Industries

Are you in Education, or a recurring payment industry like Waste Management, Pest Control, Security Monitoring, or Propane?  No worries, we service a variety of industries and can help with all your needs for payment/billing reminders and debt collections.

Get started today

Whether you’re ready to start today with our quick onboarding, or need a complex integration with multiple stakeholders involved, we have the tools and the experts you need.