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Humanizing Debt Collection with Machine Learning

Consumer preferences, regulations and need to scale are driving the change to digital, data-driven collections experiences. Consumer-centric experiences are delivering better liquidity results, while significantly reducing compliance risk, protecting the brand and helping organizations to scale quickly.

This webinar will cover:

  • Increase liquidity by 50%-500% through digital collections while creating positive consumer experiences
  • Overview of legal requirements and consent for digital communications
  • Unprecedented scale, increased compliance and brand protection through data-driven, digital collections
  • Current digital trends and consumer behavior are changing, 90% collections are resolved online, 65% of traffic is mobile, 55% of traffic is after hours
  • Regulatory landscape is demanding changes in debt collection

Speakers

  • Roger Lai
    Director of Product

  • Adam Gottlieb
    In House Counsel

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