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Beyond Digital:
The Next Era in Collections

Beyond Digital: The Next Era in Collections is our free, online summit where we bring together the brightest minds in collections & recovery.

The world is changing. It’s not enough to invest in digital collections. To create powerful moments that actually help consumers pay debt, we need to think bigger and put consumers first. Are you ready?

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The Sessions

*Happy hour attendees will receive a cocktail kit from Cocktail Courier

The Sessions

Tech Check with Internal Speakers

Welcome Keynote

Ohad Samet, TrueAccord

Understanding Consumers in Debt in 2021 (and Beyond)

A look at changing consumer preferences & shifting economic needs

Mark Ravanesi, CEO, TrueAccord

Jacob Kong, Chief of Product, Experian

Jan Hansson, VP Debt Collection, Klarna

What Debt Collection Leaders Can Learn From the Masters of E-Commerce

A how-to guide to harnessing the consumer-obsessed innovation of the world’s greatest brands

Emcee: Naama Bloom, CMO, TrueAccord

Sunil Kaki, EVP, Beachbody & OpenFit (formerly Amazon)

The New Standard of Excellence in Debt Collection: Creating World-Class Consumer Experiences Via Machine Learning

Understanding how innovative technologies are creating a new (and better) normal for the world of debt collection

Emcee: Jenny Johnston, Fintech Today

Laura Marino, Chief Product Officer, TrueAccord

Sheila Monroe, Chief Growth Officer, TrueAccord

Choose a Track:

Machine Learning & the New Standard of Excellence in Debt Collection

Understanding how innovative technologies are creating a new (and better) normal for the world of debt collection

Countdown to November 30: Getting Ready for Regulation F

Interactive Q&A about the next era of debt collection compliance

The Power of Moments: Creating Consumer Experiences That Drive Trust, Commitment and Resolution

How to create seamless, high-performing consumer experiences of collections

Special Announcement

Introducing Retain: the intelligent, white-labeled collections solution that is changing the economics of early-stage collections.

Ohad Samet, TrueAccord

Amish Shah, TrueAccord

Speakers will be announced soon.

Looking to learn more?


Fortune 500 Company Sees 1000 BP Roll Rate-Improvement with TrueAccord Retain

A Fortune 500 company, leverages Retain to deliver an intelligent digital collections strategy – while maintaining compliance and driving a 1000 bp decrease in roll rate.


Beyond Digital: The New Toolkit for Early-Stage Collection

It’s no longer enough to simply “go digital” in collections, and we share how collections leaders can build a toolkit that creates personalized journeys for every consumer—and harnesses the power of machine learning.

Interested in the future of debt collection?​

Learn how TrueAccord’s digital-first debt collection delivers industry-leading results and a superior consumer experience.